Privacy Policy

A Privacy Policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers.

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website www.nextwaveevents.com.au (Site). In this Privacy Policy we, us or our means NextWave Events Pty Ltd ACN 660 535 446.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the:

Internet protocol (IP) address used to connect your computer to the Internet;
your contact details, including email address, mailing address, street address and/or telephone number;
computer and connection information
purchase history.
images of you;
your age and/or date of birth;
your credit card or payment details (through our third party payment processor);
your preferences and/or opinions;
details on the items and/or services we have delivered to you and/or those you have asked about, as well as our response;
information about your access and use of our Site, including via Internet cookies, your interactions with our Site, the kind of browser you are using, and the domain name of your Internet service provider;
other personal information you disclose to us via your use of our Site, connected apps, social media platforms, and/or accounts;
any other personal information requested by us and/or provided by you or a third party.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We gather personal information from you through registration forms to allow you to register as a delegate for our events and for operational reasons, such as managing sponsors' and delegates' attendance and participation. Our Privacy Policy allows us to disclose this information.

We may not be able to process your event attendance without the relevant information.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations such as the The Privacy Act 1988 (Privacy Act).

Personal information may be collected, used, and disclosed for the following reasons:

to handle the presence and involvement of sponsors and delegates all to do with operational purposes
conference sponsors to contact you about their products;
to let you utilise our site, apps, and social media platforms;
To communicate and contact you
internal record keeping, administration, invoicing, billing
analytics, market analysis, and business development, including operating and improving our site, apps, and social media platforms
conduct contests and/or provide you extra benefits;
for marketing and advertising, such as to send you promotional material about our goods and services and about third parties;
to comply with our legal duties and handle any disputes; and
to assess your job application.

How do we store, use, share and disclose personal information to third parties?

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and/or services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Payment Card Industry (PCI) Data Security Standards (DSS) illustrate the rules that Australian businesses need to adhere to in terms of the security of their customer's payment and credit card data. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may disclose personal information to:

sponsors of the event and conference you choose to attend to
IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisers and payment system operators;
our staff/employees, contractors and/or related entities
our existing or potential agents or business partners;
financial services and banking providers;
consultancy firms and independent contractors;
auditors, lawyers and other professional service firms;
marketing agencies and other marketing services providers;
print/mail/digital/imaging/document management service providers;
customer, product, business or strategic research and development organisations;
sponsors or promoters of any competition we conduct;
credit agencies, courts, tribunals, and regulatory authorities if you do not pay for our products or services;
courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia; and
third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.

When we provide your personal information to third parties, we require that they follow our Privacy Policy.

By providing us with personal information, you acknowledge that some third parties may not be governed by the Privacy Act and the Australian Privacy Principles. If a third party engages in any act or practise that contravenes the Australian Privacy Principles, it will not be accountable under the Privacy Act and you will not be able to seek redress under the Privacy Act.

Sensitive Information:

Under the Australian Privacy Principles, sensitive information is afforded heightened protection. Sensitive information includes racial or ethnic origin, political ideas, religion, trade union or other affiliations, philosophical beliefs, sexual orientation or practises, criminal histories, health information, or biometric information.

Your sensitive information may only be used and released with your approval for the main reason it was gathered.

If requested or authorised by law, sensitive information may be utilised or shared.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Marketing:

To the extent authorised by law, we may contact you by mail, SMS, phone, email or online about new goods and services, promotions, offers, newsletters, customer surveys, contests and other information that may be of interest to you. You may always opt out of direct marketing communications. If you want to opt out of direct marketing, use the link in the message or contact us using the information at the bottom of this Privacy Statement to unsubscribe.

Consent:

Please read the policy thoroughly. By giving us your personal information, you agree to our collecting, using, and disclosing it as outlined in this Privacy Polict. You have the choice of not providing your personal information to us, but in the event you do not give personal information to us, it may impact your use of this Site or the items and/or services provided on or through it.

Third party disclosure of information:

We will safeguard third-party personal information about you as outlined in this Privacy policy. If you're a third party supplying personal information about someone else to us, you must obtain that person's consent.

Anonymity:

We shall let you use a pseudonym or not identify yourself whenever and wherever reasonably practicable with your dealings with us.

Complaints: If you wish to complain about how we handled your personal information, please email us detailing your complaint thoroughly using the contact information provided below. We will investigate your complaint thoroughly and reply in writing with the outcome of our investigation and the further steps needed to deal with your complaint.

Withdrawal of consent: You may change your mind about us using your personal information for direct marketing by contacting us using the information below.

Accessibility: You may request details of the personal information that we hold about you if requested in writing only. This will be investigated thoroughly and the outcome will be communicated to you via writing.

Amendment: If you feel we have incorrect, outdated, incomplete, irrelevant, or misleading information on you, please contact us. We will take reasonable actions correct erroneous, incomplete, misleading, or outdated information.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing), contact us using the information below or use the opt-out tools in the message.

Third-party website and links:

Our website may include external sites and links. We have no control over other websites and are not responsible for protecting any personal information you disclose there. These sites are not regulated by this Privacy Policy.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we recommend you check our Site regularly to ensure you are aware of our current Privacy Policy, what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Security and storage:

We will protect your personal information. We have implemented physical, electronic, and administrative safeguards to protect personal information against misuse, interference, loss, and unauthorised access, alteration, and disclosure.

We cannot guarantee the security of any Internet-transmitted information. The exchange and transmission of information is carried out at your own risk. While we take steps to prevent unauthorised disclosures, we cannot guarantee that the personal information we collect will not be disclosed in a way that is inconsistent with this Privacy Policy.

Questions and Contact information:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@nextwaveevents.com.au